Your Personal Online
Apple Support Consultant

We are support consultants for all things Apple. We love helping home users, sole traders and small businesses do great things with Apple Technology. We provide our customers with tech support, solutions and advice on all Apple devices including Mac, iPhone, iPad and Apple Watch and specialise in Mac OS & iOS. We’re more than your typical IT Support company – think of us as your personal Apple support consultants, online and available when you need us!

house

Home User

person

Sole Trader

store

Small Business

Big support for the little guys

Pipsqueak specialises in providing support and advice to sole traders and small business, and empowering them with the same technologies that the big guys use. We love helping ambitious and creative small businesses with Apple technology and solutions to enrich their day to day operations.

If you’re a sole trader or small business chat to us right now or download our iOS app!

character3.1
character4.2

Personal & direct support

We offer a modern, innovative approach to getting in touch with us and the result is direct personal support to our customers via the internet and our app. No nasty call centres, call queues, automated emails or support tickets. Have a real conversation, with a real human being online via our website right now or download our dedicated free iOS app and chat to us from your iPhone. 

We’re always listening and ready to get back to you. When you need to call us, do so via a free wifi call from your iPhone or iPad direct from our app. We are also contactable via the old fashioned telephone and email methods if you’d prefer!

More than just IT Support

Pipsqueak is more than just your typical IT support company. We offer a full Apple support consultancy service, for all your Apple support needs:

  • Pay As You Go Remote and On Site Support
  • Weekly Apple news and updates via our iOS app*
  • Weekly Mac OS & iOS tips and tricks via our iOS app*
  • Mobile Device Management and App Deployment*
  • Mac & iOS data backup
  • Email Hosting
  • Web Hosting
  • Projects: Mail Migrations, Network upgrades and Office Moves
  • Sales: We are an Apple Reseller and can provide quotes on all Apple hardware, software and accessories

*Pre-paid customers only

Price Plans

Easy, transparent PAYG (Pay As You Go) pricing

On Demand

£60

Per Hour

Billed in 6 minute increments

You need help now. We assist and bill you for time used

Remote and on site support *

Pre-Paid

£50

Per Hour

Billed in 5 minute increments

Buy in blocks of 5 hours and use when you like

Remote and on site support *

*Site visits billed at a minimum of 1 hour. Site visits in the central London area are billed at time and a half.

We are an online business and our remote support eliminates the need to be location specific. If you have an internet connection we can assist you remotely. If we are required to come on site to you, we can cover London to Leeds. Outside those areas and overseas is available upon prior arrangement.

Pre-paid customers also benefit from:

  • Documentation: We store your user and account passwords and other critical information
  • Remote monitoring software: Includes alerts which allows us to proactively fix issues
  • Remote access software: Pre-installed for quicker unattended remote access
  • iOS Mobile Device Management: Apps pushed out to your iOS devices and email account setup
  • Weekly news and updates on all things Apple via our iOS app
  • Access to time logs

Chat to us now

Our Support Consultants are online now and ready to help you, say hi to us!

You can also download our free iOS app and chat with us directly from your iPhone or iPad – find us on the app store.


We’re also on Facebook, click the link to find our Facebook page and feel free to send us a message.

Alternatively we are also available on the traditional methods of telephone and email so get in touch!

e: help@pipsqueak.support

t: 0115 888 1146

appstore
character1.5.1

© 2017 Pipsqueak.support. All rights reserved. | Privacy Policy
Made by Original Nutter Design